Rjbet Privacy Policy — How We Protect Your Information
This Privacy Policy explains how rjbet collects, uses, stores, and protects the personal information of users on our platform. By using rjbet, you agree to the data protection practices described in this document.
Information We Collect from Users
Rjbet collects several categories of information to ensure the platform runs smoothly and securely for all Malaysian users. The following are the types of information that may be collected when you use our platform:
Full name, phone number, email address, password (stored in encrypted form), and identity details collected during registration and identity verification.
Device type, operating system, browser version, IP address, and other technical data collected automatically to ensure connection compatibility and security.
Transaction records in Malaysian Ringgit (RM), payment methods used (FPX, TNG eWallet), and deposit and withdrawal history for compliance and verification purposes.
Pages visited, games played, session duration, and in-platform interaction patterns to help us improve the overall user experience.
How Your Information Is Used
Rjbet uses the information collected solely for purposes related to providing and improving platform services. We do not sell or transfer your personal information for third-party marketing purposes. Your information is used to:
- Account management: Processing registration, verifying your identity, and keeping your account secure;
- Transaction processing: Verify deposits and withdrawals in RM, and maintain required financial records;
- Customer support: Respond to enquiries, resolve technical issues, and handle complaints submitted through our support email;
- Platform security: Detecting and preventing fraudulent activity, multiple account usage, and other security threats;
- Legal compliance: Meet reporting and compliance requirements under applicable Malaysian law;
- Platform improvements: Analysing aggregated usage data to improve platform performance, design, and functionality.
Cookie Usage and Session Tracking
The rjbet platform uses cookies and similar tracking technologies to enhance the user experience and maintain login session security. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Essential cookies: Required for core platform functions such as login authentication and session management. Without these cookies, the platform cannot function properly;
- Performance cookies: Collect information on how users interact with the platform to help us identify areas for improvement;
- Preference cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them each time you log in.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. rjbet does not use cookies to serve third-party advertisements.
Cookie Usage Summary
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login & sessions | Session only |
| Performance | Platform analytics | 30 days |
| Preferences | User settings | 90 days |
Data Storage, Security and Information Sharing
Data Storage & Security
Your personal information is stored on servers protected with industry-standard encryption. rjbet employs multiple layers of protection to ensure your data cannot be accessed by unauthorised parties. Passwords are stored in hashed form and are unreadable even to our own staff.
Account and transaction information is retained for as long as necessary to fulfil the purpose for which it was collected, meet legal requirements, or resolve any outstanding disputes. Once the retention period ends, data will be securely deleted or anonymised.
Sharing Information with Third Parties
Rjbet does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, we may share limited information in the following circumstances:
- Payment service providers (such as banks and digital wallet providers) that require information to process your RM transactions;
- Authorities or law enforcement agencies when required under applicable Malaysian law;
- Technical service providers that assist in operating the platform, bound by strict data protection agreements.
Your Rights as a Platform User
Rjbet users have certain rights regarding their personal information. These rights can be exercised by contacting our support team via email.
Right of Access
You have the right to request a copy of the personal information we hold about you. Your request will be processed within a reasonable timeframe once your identity has been verified.
Right to Rectification
If the information we hold is inaccurate or outdated, you have the right to request a correction. Keep your account details up to date to make this process straightforward.
Right to Erasure
You may request the deletion of your account and personal data. Please note that certain transaction records may need to be retained for a period specified by law.
Privacy Policy Amendments and How to Contact Us
Rjbet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material amendments will be posted on this page with a new effective date. Users are encouraged to review this page periodically. Continued use of the platform after any amendments are posted constitutes acceptance of the updated policy.
For any enquiries, rights requests, or concerns regarding this Privacy Policy, please contact us:
Email: [email protected]
Use the subject line "Privacy Enquiry" and include your account number to help us respond faster.
Have More Questions About the rjbet Platform?
Visit our FAQ section for quick answers, or create an account to start enjoying rjbet's online entertainment platform — built for Malaysian users.